This Privacy Policy Gobaji and applies to all of its services. By using the Gobaji website or app, you agree to this Privacy Policy. Protecting your privacy is our ethical responsibility — and one we take without compromise.
Gobaji is one of Bangladesh's most trusted online gaming platforms. We believe that building a safe and reliable gaming environment starts with giving the highest respect to our members' privacy. This privacy policy explains what information we collect about you, why we collect it, and how we keep it protected.
This privacy policy applies to Gobaji's website (gobaji.bet), mobile app, and all other digital services. By using our services, you agree to this policy.
Gobaji's Privacy Policy aligns with international GDPR (General Data Protection Regulation) standards and complies with applicable digital security laws in Bangladesh. We regard our members' privacy as a fundamental right.
Gobaji collects three types of information about you — what you provide directly, data collected automatically through your usage, and information received from third parties.
Directly Provided Data
| Data Type |
Reason for Collection |
Mandatory? |
| Full Name | Account Verification | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Email Address | Notifications & Login | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Address | KYC Verification | For KYC |
| NID / Passport | Identity Verification | For KYC |
| Payment Information | Transaction Processing | In transactions |
Automatically Collected Data
- IP Address & Device Type
- Browser information & operating system
- Website usage time and patterns
- Gaming History & Transaction Records
- Cookies & Session Data
Data Minimization Policy: Gobaji only collects information that is strictly necessary to provide our services. We do not request or collect any data beyond what is required — doing so goes against our policy.
Gobaji uses your personal information for the purposes listed below. Each purpose has a legitimate basis, and your data is only used with your consent.
- Account Management: To create, manage, and secure your account
- Identity Verification: As part of the KYC process to prevent fraud and misuse
- Transaction Processing: For deposits, withdrawals, and other financial transactions
- Customer Support: To help our support team resolve your issue
- Security Assurance: To detect unusual account activity
- Legal Obligations: For mandatory reporting to regulatory authorities
- Service Improvement: For analytics to improve your experience
Marketing Consent: We always obtain your separate consent before sending promotional messages to your email or mobile. You can withdraw this consent at any time.
How long Gobaji retains your data depends on the type of information and applicable legal requirements. All data is retained for as long as your account remains active.
- Financial records are retained for up to 5 years after account closure (as required by law)
- KYC documents are retained for up to 3 years after account closure
- Gaming history is retained for up to 2 years
- Support conversations are kept for up to 1 year
- Data is permanently deleted once the required retention period has passed
Your data is stored in world-class data centers with 24/7 security monitoring. Regular backups are performed and a disaster recovery system remains active at all times.
Gobaji does not sell your personal information. However, limited data sharing may be necessary in certain circumstances:
Data Sharing Scenarios
- Payment Providers: Information required to complete transactions (name, payment details) is shared with the payment gateway
- KYC Partner: With authorized KYC providers for identity verification
- Law Enforcement Agencies: Under government order or legal obligation
- Licensing Authority: For regulatory audits and reporting
Never Sold to Third Parties: Gobaji never sells or rents your personal information to advertisers, data brokers, or any third party for commercial purposes. This is our core commitment.
The Gobaji website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your experience.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled
- Functional Cookies: To remember your preferences and language settings
- Analytics Cookies: To understand site usage — with your consent
- Performance Cookies: To improve site loading speed and overall performance
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site. Your consent for cookies is collected on your first visit.
Under Gobaji's Privacy Policy, you have the following rights. To exercise these rights, contact us at support@gobaji.bet.
Right to Access
You have the right to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
Where there is no legal obligation to retain it, you may request that your data be deleted.
Right to Restrict Processing
You can request that data processing be restricted in certain circumstances.
Data Portability
You may request a download of your data in a standard, portable format.
Right to Object
You can object to the use of your data for specific purposes.
Quick Response: Gobaji will respond to any request to exercise your rights within 30 business days. For urgent matters, we will do our best to resolve them sooner.
Gobaji is an 18+ platform, and we take extra care to protect the privacy of minors. We do not knowingly collect information from anyone under the age of 18.
- Age verification at the time of registration is mandatory
- Any data found to have been collected from a minor will be deleted immediately
- Parents or guardians who have any concerns are welcome to contact us
- We cooperate with relevant authorities to protect children
For Parents: If your child has accidentally created an account on Gobaji, please contact us at support@gobaji.bet. We will close the account and delete all associated data immediately.
Gobaji uses the highest industry-standard security measures to protect your data. Our security team is active 24/7.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption
- Two-Factor Authentication (2FA): An extra layer of security when accessing your account
- Firewall Protection: An advanced firewall system blocks unauthorized access
- Regular Security Audits: Third-party experts conduct regular system audits
- Suspicious Activity Detection: An AI-based system detects unusual transactions or login attempts
- Data Backup: Regular encrypted backups stored securely offsite
Your Role Matters: While Gobaji ensures platform security, you also need to stay vigilant. Use a strong password, never share it with anyone, and contact us immediately if you notice anything suspicious.
Gobaji's platform uses certain third-party services — including payment gateways, KYC verification providers, and game providers. Each of these service providers operates under its own privacy policy.
- Third-party service providers receive only the data necessary for their specific function
- A Data Processing Agreement is in place with each of them
- Third parties may not use your information for any other purpose without our permission
- All third-party service providers are subject to regular verification and audits
Gobaji may update this Privacy Policy as needed. For significant changes, we will notify you in advance.
- Email notification will be sent at least 7 days before any changes take effect
- The "Last Updated" date at the top of the page will be revised accordingly
- A special notice will be displayed on the platform
- Re-consent may be required for major changes
Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. If you do not agree to the new policy, you have the right to close your account.
For any privacy-related questions, requests, or complaints, please don't hesitate to reach out. We're always here to help.
Email
privacy@gobaji.bet
Response within 48 hours
Live Chat
From the Help Center
24/7 Bangla Support
Our Commitment: Your privacy at Gobaji is more than a policy — it's the foundation of everything we do. You play on our platform, and we value your trust. Whatever the issue, we're always here for you.