Gobaji Terms & Conditions — Your Rights and Responsibilities

Gobaji is an online gaming and betting platform operating under an international gaming licence. These Terms & Conditions apply to all Gobaji services — including the website, mobile app, Live Casino, Sports Betting, and everything else we offer.

Gobaji reserves the right to update these Terms & Conditions at any time. Members will be notified of any changes via email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If any part of these Terms is unclear to you, please contact the Gobaji support team. We are happy to assist you in Bengali.

To open an account on Gobaji, you must complete the registration form with accurate and truthful information. Each individual may only operate one account. Opening multiple accounts is strictly prohibited and will result in all accounts being closed.

Information Required for Registration

• Full legal name (as per National ID)
• Active mobile number (for OTP verification)
• Valid email address
• Date of birth (to confirm you are 18 or older)
• Proof of Bangladesh Residency

KYC (Know Your Customer) Verification

Gobaji conducts KYC verification for security purposes. KYC is required before large withdrawals or when a specified threshold is exceeded. You must submit one of the following documents for KYC:

• National ID Card (NID) — clear photos of both sides
• Passport — photo of the data page
• Birth Registration Certificate (if NID is unavailable)

You can deposit to Gobaji using Bangladesh's major mobile financial services and bank transfers. Each payment method has its own limits and processing times.

No fees are charged on deposits. However, your payment provider may apply their own fees, which are outside Gobaji's control. Deposited funds may only be used for gaming purposes — using them for money laundering or any other illegal activity is strictly prohibited.

Withdrawing winnings from Gobaji requires meeting certain conditions. Once those conditions are satisfied, the withdrawal process is fast and seamless.

• A minimum balance of ৳500 is required to make a withdrawal
• KYC verification is mandatory before your first withdrawal
• Wagering must be completed before withdrawing from your bonus balance
• Withdrawal requests submitted on business days are processed within 15 minutes to 2 hours
• The withdrawal method must match the deposit method (where applicable)
• Daily withdrawal limit: ৳1,00,000

Gobaji regularly offers a variety of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, free spins, and more. Each offer has its own terms and conditions, which are clearly stated in the offer details.

General Bonus Terms

• The welcome bonus is available to new members only and can be claimed once on the first deposit
• Bonuses are subject to wagering requirements that must be met before withdrawal (typically 10x to 30x)
• Bonus validity is generally 7 to 30 days, and may vary by offer
• Winnings from bonuses cannot be withdrawn until wagering requirements are fully met
• Claiming multiple bonuses from the same IP address, device, or household is prohibited
• Gobaji reserves the right to cancel or modify any bonus

All games and betting activities on Gobaji are governed by specific rules. Players are required to follow these rules at all times.

• Once a bet is placed, it cannot be changed or cancelled (unless a cancellation option is available under the game's rules)
• If a game is interrupted due to a technical issue, Gobaji will restore it to its previous state
• In live games, the dealer's decision is final
• Bets placed on Sports Betting before odds change will remain valid at the original odds
• If a technical error is detected in any game result, that round will be declared void and all bets will be refunded

All games on Gobaji are regularly audited by third-party auditors and are completely fair. If you have a complaint about any game result, you may file it with our support team.

The following activities are strictly prohibited on Gobaji. Engaging in any of them will result in immediate account closure and all balances may be forfeited:

• Operating multiple accounts under the same identity
• Opening or operating an account using another person's identity
• Using multiple accounts strategically to exploit the bonus system (bonus abuse)
• Exploiting game vulnerabilities or bugs for unfair advantage
• Placing bets using automated bots or software
• Using the platform for money laundering or processing illegal funds
• Fraudulent behaviour towards other members
• Disrespectful or threatening behavior toward Gobaji staff

Gobaji reserves the right to suspend or permanently close any account under the following circumstances:

• Providing false information during registration
• Engaging in Prohibited Activities
• Failure to complete KYC verification or non-cooperation with the process
• Extended inactivity (more than 12 months)
• At the member's own request (self-exclusion)

Before closing an account, Gobaji will notify the member and arrange to return any remaining balance — unless forfeiture applies due to prohibited activity. Members may also request account closure at any time.

Gobaji is firmly committed to responsible gaming above all else. We believe gaming is for entertainment — not addiction.

Our Responsible Gaming Tools

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits
• Loss Limit: Automatically stop play once losses reach a specified amount
• Session Limit: Set a time limit for how long you will play in a single session
• Cooling-Off Period: You can take a break lasting anywhere from 24 hours to 6 weeks
• Self-Exclusion: Options ranging from 6 months to permanent account closure

Gobaji takes your personal data privacy seriously. Our Privacy Policy explains in detail how the information you provide is collected, stored, and used.

• Your personal information is never sold to third parties
• Your data is used solely for service improvement and legal compliance purposes
• You can request deletion of your data at any time
• Full details on cookie usage can be found in our Privacy Policy

For our full Privacy Policy, visit our Privacy Policy Please read the page.

In the event of any dispute or disagreement, Gobaji is committed to resolving it fairly. The dispute resolution process is as follows:

1. Step One: Contact the support team directly. Most issues are resolved at this stage.
2. Step Two: If the support team is unable to resolve the issue, escalate your complaint to the management team.
3. Step 3: You have the option to appeal to Gobaji's licensing authority.

Complaint filing deadline: All complaints must be submitted within 30 days of the incident. Late submissions may not be accepted. Gobaji's decision is final in all disputes; however, members retain the right to appeal to the relevant licensing authority.

Gobaji reserves the right to update these Terms & Conditions at any time. When changes are made, we will:

• We will send a notification to your registered email address
• We will display a pop-up notice on the platform
• We will update the "Last Updated" date at the top of this page

For significant changes, at least 7 days' notice will be given before they take effect. Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions regarding these Terms & Conditions, please contact our Help Center visit or contact us directly at support@gobaji.bet.